Intelligence in every customer engagement
Smart Virtual Salesman
Most traditional chatbots are developed to to carry out pre-scripted conversations, which makes it obvious that the customer is serving the bot’s agenda. Triple W Chat’s AI chat bots are designed with the intelligence to interpret and digest context and content across interactions, so the customer feels the personal engagement. Isn’t that the most important rule in customer service?
We’ve Got You Covered
Seamless integration of payment gateways and inventory management systems that enables businesses to sell more products and services through online chats.
Optimised for Customer Service
The ultimate solution to automate your customer service support system so your frontline team can focus on other more complicated tasks.
Powered by Artificial Intelligence
Our solution will analyse what your customers are saying to our chatbots and guide our chatbots to process, learn and understand the audience using natural language processing.
Customer Relationship Management
With an integrated CRM system, you can empower your customer service team with a single all-in-one platform, giving them the ability to monitor every conversation, providing your customers with a complete experience.
Start new messaging campaigns without IT, trigger automated content, and personalise every customer experience with dynamic messages that changes and flows according to the audience’s context.
See critical metrics on your Triple W Chat dashboard, as well as user engagement, active daily users and popular phrases communicated with your bot. This will allow you to customise to your customers’ requirements more efficiently.
Your 24/7 Chat Marketing Assistant
Compared to other channels, the Triple W Chat solution has the ability to personalise marketing to each customer, hence has a higher chance of getting your customer’s attention, leading to higher conversion rates. But doing this at scale is not humanly possible, and here is where Triple W Chat stands out.
We created Triple W Chat to customise marketing to each customer’s requirements, matching the customer’s schedule, content preference, frequency and more at scale.
How We Put AI To Work
Frictionless conversation engine
Smart self-service analytics
Once the Triple W Chat bot understands the customer’s intent, it directs the customer to the best resource to deliver the best outcome, whether that’s chatting with a live agent or pointing to a helpful digital asset.
Easy customer analytics
Integration & APIs
33 Ubi Avenue 3, Vertex Tower A,
#08-49 Singapore 408868
+65 6904 8229
Hours of Operation
Mon-Fri: 10am – 7pm
Request A Demo
Interested to empower and automate your business? Have an enquiry? We’re just an email away.